We at Real Relational Solutions, LLC (“RRS” or “we”) recognize the importance of protecting your privacy as you visit and use our website www.realrelational.com. This privacy policy (“Privacy Policy”) describes the information that may be collected at the Site, the choices you can make about our use of your personal information and how we protect your personal information.
Scope and Terms Used
This Privacy Policy applies only to the Site and the online activities conducted on the Site by RRS. The Site may also contain links to the websites of third parties. Please pay close attention when you leave the Site for a third party website because different rules may apply to the personal information disclosed on those sites. We do not endorse the products, services or practices of any such third party website, and we are not responsible for the content, terms or privacy practices of such websites. We recommend that you review the privacy policies of each website that you visit.
As used in this Privacy Policy, “personal information” means information that may be used to identify a specific individual, such as name, e-mail address, phone number or credit card number. “Aggregate information” refers to combined demographic information which has been derived from personal information but which cannot be used to identify any individual.
Information We Collect and How We Use It
You can visit the Site and see what we do there without providing personal information. However, to purchase products, register for workshops or take advantage of other interactive functions of the Site, you will need to provide personal information.
In addition to our General Uses listed below, we use the personal information you provide only for purposes consistent with the reason you provide it such as:
Purchases of Products and Services: Where the Site allows you to purchase products or services online, we collect your credit card or other payment information in addition to your name, address and other identifying information.
By registering as a user, you will be able to come back to the site and log in without entering your personal data again, leave feedback or otherwise take part in the interactive features of the Site. As part of registration, we collect your name, address, phone number, and e-mail address. We use this information in order to confirm your registration, carry out your transactions on the Site and for other Site-related communications. If you choose to receive our newsletter, we will send you updates about RRS and the Site, as well as special offers. We may ask for other information about you in order to customize your website experience or perform other internal analyses to improve our services or the Site. We indicate at the time of collection which information is mandatory and which information is optional to provide.
Information Requests: We may ask you to provide personal information in order to allow us to respond to your requests for information or other requests made over the Site.
Non-personal Information: We collect non-personal information such as your Internet browser type, operating system, and the IP address of the website from which you are linked to our website. We use this information to help us tailor our website in a manner to better match your computer settings, interests and preferences.
General Uses: We may also use your personal information internally to customize your experience with our company and our website, help us develop new services, verify your identity, communicate with you about your account, collect debts owed to us, or investigate or settle inquiries or disputes, and for other legally permissible purposes.
What Are Cookies and How Does RRS Use Them?
Cookies are small text files stored by your browser that allow us to learn more information about your visit or use of our website. We may use cookies to remember your personal information, including your registration information, and to deliver personalized and relevant information specific to your needs. We may also use cookies to track patterns on our website to help us improve visitor or customer experience.
Most browsers automatically accept cookies. To learn more about cookies, including how to refuse cookies on your computer, click these links:
Your Choices In How We Use Your Personal Information
You will not receive promotional e-mails or mailings concerning RRS or its services unless you specifically elect to receive such information. At the time of registering as a RRS user, you will be given a choice whether to receive promotional e-mails from us, and you can change your choice later by updating your profile. Each promotional email you receive from us will provide you a specific opt-out mechanism to allow you to unsubscribe from receipt of these promotional e-mails.
Even if you choose not to receive promotional e-mails from RRS, we may continue to use your e-mail address in order to carry out or communicate with you about transactions you make on the site or to send Alerts that you have requested in your profile.
Our Sharing of Your Information
RRS will not sell, rent or share your personal information with third parties without your permission, except as necessary or appropriate to (i) carry out transactions you make on the Site, such as arranging for you to participate in seminars in which you enroll, (ii) respond to your requests or answer your inquiries, (iii) comply with any applicable law, court order or other judicial process. In the event of a corporate transaction such as a sale or merger involving RRS, personal information may be transferred to the purchaser. RRS may collect and share aggregate website statistical information (such as sales, traffic patterns or related information) with third parties, but no such aggregate information will contain information that could be used to identify you.
RRS may occasionally hire contractors to provide certain services on its behalf, including IT services or information processing. These contractors are required to maintain the confidentiality of the information and are restricted from using the information for any purposes other than those authorized by us.
How We Protect Your Information
We employ and maintain technology and security measures designed to protect your personal information. When you submit sensitive information via our website, such as credit card information, that information is subject to a variety of protections both on-line and off-line, including password-protected systems, firewalls and secure sockets layer (SSL) encryption technology. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us.
Children’s Privacy
The Site is not intended for use by minors or children under 13. We ask that children under the age of 13 do not use the Site and do not submit any personal information to us.
Contact Us
If you have any questions or comments about this Privacy Policy or your personal information, you may contact us at: lsullivan@relationallife.com.
Your Acceptance of Our Privacy Policy
By using the Site, you signify your acceptance of this Privacy Policy, and you adhere to the terms and conditions posted on the Site under “Legal Notice.” If you do not agree with these terms, please do not use our Site or submit any personal information.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so you should review it frequently. If we make material changes to this Privacy Policy, we will post such changes here and/or on the Site.
Effective Date: October 9, 2007
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